Shipping and Handling Policy

PnP Golf utilises Australia Post services for all international deliveries.

International Shipping

PnP Golf ships internationally to the USA, Canada, New Zealand, United Kingdom, South Africa, Japan, China and South Korea.  PnP Golf may be able to ship to other destinations depending on shipping costs. To confirm if PnP Golf can deliver to your location, please contact us at info-global@pnpgolf.com

As soon as your order is dispatched, you will be sent an email confirmation. We aim to dispatch stock items within 48 hours of receipt of payment. When we are temporarily out of stock, you will be contacted by either email or telephone and advised when the product is expected to be available for delivery.  All products on an order will be shipped at one time, so even products are currently available they will be held until the back-ordered item is also available.  You can receive the products that are available sooner by placing a separate order for them.  This will result in a shipping charge on each order.  We apologize for any inconvenience this causes.

Please see below for approximate delivery times following confirmation of order.Please note that for remote and rural areas delivery can take up to 2-3 weeks. Delivery times are based on information supplied by Australia Post and may vary depending on your location. Our assembly by hand and dedication to craftsmanship may mean that your order could take longer to process and assemble than estimated. PnP Golf does not take responsibility for orders that take longer than expected e.g. import/customs or weather delays. Shipping rates may vary depending on your region.

Location

Estimated Number of working days

Flat Shipping Rate Per Shipment

United States

3-10 days

US $20

Canada

3-10 days

US $20

New Zealand

3-10 days

US $20

United Kingdom

3-10 days

US $45

South Africa

3-10 days

US $45

Japan

3-10 days

US $35

China

3-10 days

US $35

South Korea

3-10 days

US $35

A signature we will be required upon delivery. If you are unable to sign for the package, your delivery may be sent to your local post office for collection. We suggest using a work address or an address where there is someone that can sign and accept the package to avoid any inconvenience.

You can track your order using the Australia Post tracking number given to you upon confirmation of your order by going to http://auspost.com.au/track/ or  by calling +61 3 8847 9045 . Online tracking may not be available to all customers depending on delivery location.

Some duty or taxes may be applicable in certain countries. PnP Golf will not be held responsible for any additional taxes (import duties or sales tax) incurred by your country.  Please check your local customs procedures regarding tax.  We will not charge you Australian Goods and Services tax (GST).

All orders outside of Australia will be charged in US Dollars.